+971 52 349 8617
within 2 months of buying a New phone!!!
TRY FOR FREE
Protection benefits provided across a wide range of product categories
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Mobile phone -
Laptop -
Tablet -
Accessories
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Free Pick Up &
Drop Off -
3 quick steps (2 minutes) to protect your device -
Upgrade, Downgrade & Cancel anytime
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Hassle-free online claims
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|---|---|---|
| Monthly Plans | Starting from KWD 0.8/Month | Upfront Payment KWD 39 |
| Protect any Phone – Old or New | Devices upto 12 months old | Devices upto 30 days old |
| Pick Up & Drop Off | (and FREE) | |
| Accidental Damage Claims | Up to 2 per year | 1 per year |
| Device Theft Coverage | ||
| Protection for all Brands with one Account |
Any brand, any make - just add it to your plan |
|
| Deductible per Accidental Damage Claim |
KWD 4 to KWD 16.2 | KWD 15 |
| Protection for Device bought anywhere in the world |
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| Protection for Device bought from e-Commerce stores |
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| Wide Network of Authorized Service Centers | ||
| Plan Cancellation | Anytime - No Deductions | Within 7 days of plan purchase |
Compare us with Samsung Care+
| Monthly Plans | |
|---|---|
| Starting from KWD 0.8/Month | |
| Upfront Payment KWD 39 | |
| Protect any Phone-Old or New | |
|---|---|
| Devices upto 12 months old | |
| Devices upto 30 days old | |
| Pick Up and Drop Off | |
|---|---|
| (and Free) | |
| Accidental Damage Claims | |
|---|---|
| Up to 2 per year | |
| 1 per year | |
| Device Theft Coverage | |
|---|---|
| Protection for all Brands with one Account | |
|---|---|
| Any brand, any make - just add it to your plan | |
| Deductible per Accidental Damage Claim | |
|---|---|
| KWD 4 to KWD 16.2 | |
| KWD 15 | |
| Protection for Device bought anywhere in the world | |
|---|---|
| Protection for Device bought from e-Commerce stores | |
|---|---|
| Wide Network of Authorized Service Centers | |
|---|---|
| Plan Cancellation | |
|---|---|
| Anytime | |
| Within 7 days of plan purchase | |
Accidental Damage can be costly
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Cracked Screen
65 KWD
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Touchscreen Malfunction
KWD 120
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Liquid Damage
KWD 120
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Theft
Full Device Value
(Average Cost of Repair)
Q) What exactly is Protect4less?
Ans) Protect4less is a Subscription-based program that allows you to buy unmatched device protection benefits for your cherished mobile phone and other electronic products you own. As long as your subscription is active, your device is protected against accidental damage, theft by forced entry, PLUS an additional period of Extended Warranty against mechanical or electrical failures.
Q) What does a Protect4Less protection plan subscription cover?
Ans) As long as Protect4Less protection plan subscriptions are active, they help cover your device against the following:
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Accidental damage causing cracked screen / back glass, or liquid damage till your device is up to 2 years old from device purchase date
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Mechanical or electrical failures causing touchscreen failure or speaker/audio/charging port failure till your device is up to 3 years old from the device purchase date, including the first year of manufacturer’s warranty
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Theft by forced entry till your device is up to 2 years old from device purchase date.
Q) What items does Protect4Less cover?
Ans) Mobile Phones, Tablets, Laptops, Pads, Smart Watches, and related accessories.
Q) Does Protect4Less cover used or refurbished items?
Ans) Used or refurbished items up to 12 months old can be covered. You can subscribe to a protection plan if your item is up to 12 months old and is in good working condition.
Q) Can you protect my device? How much will it cost?
Ans) We protect devices that are up to 12 months old and are in good working condition. To check for a protection plan for your device, just go to https://protect4less.kw/plan/create/, simply select your device, brand, model, purchase month and choose a plan that suits you!
Q) How does the manufacturer warranty work with Protect4Less?
Ans) Your Protect4Less subscription covers Accident Damage Protection from day one. However, as most new purchases come with a manufacturer’s warranty that cover mechanical or electrical failures due to parts or workmanship, Protect4Less’s Extended Warranty begins when the manufacturer’s warranty ends (typically up to one year from the date of purchase).
Q) Are there any charges that I need to pay for the repair or replacement of my device?
Ans) There are no charges for repair of mechanical or electrical failures. For accidental damage claims like those for liquid damage, cracked screen, etc there are pre-defined fixed claim fees.
Q) How do deductibles work?
Ans) A deductible is an amount you pay per accidental damage claim or theft claim as given below:
| Device Purchase Value (KWD) | Deductible (KWD) |
|---|---|
| Up to 150 | 4.0 |
| Between 151 and 375 | 8.1 |
| Between 376 and 600 | 12.1 |
| Above 600 | 16.2 |
Q) How does the claim / repair process work? Ans) The claim / repair process works as follows:
- Login to your account & click “Open Claim” that you will find in quick links or header.
- Answer few claims related questions, select a service center and submit.
- We will process your claim in 24 hours or max 48 hours.
- You can drop off your device at your selected service center or it will be picked up if you had selected pick up and drop off.
- Once your device is ready you will be informed to collect it or it will be delivered back to you.
Q) How many claims can I file? Ans) 1 claim / year on monthly plans and up to 2 claims/year on yearly plans.
